Returns & Exchanges

At Steel City Brand, we want you to love your gear; if you are not completely satisfied, we offer free returns and exchanges within 30 days of your original purchase. Items must be in their original, unwashed, and unworn condition to qualify for a full refund or store credit.

1

Start Your Request

Visit our online returns portal and enter your order number and shipping zip code to initiate the process.

2

Print Your Label

Select the items you wish to return or exchange and download your prepaid USPS shipping label provided by our system.

3

Package Your Gear

Securely pack your items in the original mailer or a similar protective bag and attach the prepaid label to the outside.

4

Drop Off & Refund

Leave your package at any USPS location; once we receive and inspect your items, we will issue your refund or ship your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing